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FAQs

1. Are you a manufacturer or a trading company?

We We are a lighting control system manufacturer with professional R&D team and strong production capacity. We locate in Guangzhou,China and it is close to GZ South Railway Station with just 10-15 minutes by car. Welcome to visit our factory any time.


2. What kinds of export certifications of Skydance products?

All Skydance items pass CE&RoHS,and some pass C-Tick,PAH,FCC,and TUV etc.

We can also offer more cerficates as clients require according to the customs policy or different markets if need.


3. Could you provide the OEM or ODM service?

We provide OEM&ODM service for customers according to customer demand.

We have a professional engineer department with over 15 years' experience in both the software and hardware designing of smart lighting control system. 


4. Are Skydance products self-development?

Yes, all of our items are self-research and self-development.

We release 10-20 new designs every month to the worldwide market.


5. What is the warranty for Skydance product?

All Skydance controllers and remotes have 5 years warranty and Dimming drivers have 3 years warranty from the purchase date.

In both the material selection and structure design, we have been adhering to a philosophy that we will offer the most durable controller for consumers . 


6. What' s the main products of Skydance?

Skydance mainly specilized in two kinds of product lines.

One is professional line control system for LED lighting project which includes DMX system,0/1-10V system,AC Triac RF dimmer,SPI system,Signal Converter and power repeater etc.

The other is retail line wireless control system for smart home LED lighting control which includes RF 2.4G system,433 system, smart touch panel controllers,WIFI series,RF remote and Dimmable drivers etc. It goes with color box set package or blister set package for good retail display. 


7. What about the delivery time of goods?

We have stock for stardard products and raw materials. 
For small order or sample order, the delivery time is 1-2 days.
For mass or customised order,the delivery is normally 15-20 days.


8. What is the main market of Skydance?

Our main market is Europe,and also sell to other regions all over the world.


9. Could you introduce your wireless smart lighting control system?

It can achieve a powerful whole system controlled by panels,handy remotes,Smartphone with APP and Push-dim,and can also combine Skydance RF system,DMX system and 0/1-10V system together.Skydance wireless smart lighting control system is the smart home lighting solution and wireless LED controller system including the handheld RF remote, wall mounted PWM controller & RF remote, 1-5 channel PWM constant voltage or constant current receiver, RF dimmable LED driver and smart lamp to control single color, dual color, RGB,RGBW, RGB+CCT LED lighting to create static colors or dynamic color changing modes.The RF system is a perfect wireless home automation system which enables to control multi zones by one remote with endless receivers in each zone and achieve perfect synchronization. Each receiver can be controlled by 10 remotes. The control range is up to 30m.The receivers can be WiFi controlled via APP installed on IOS or Android device while working with a WiFi-Relay controller, achieve loop play and scene memory , customize own RGB change mode list by APP for advanced function.The WiFi-relay can control 16 zones with endless controllers in each zone.


10.  If Skydance products can be compatible with major control systems in the merket?

Skydance 0/1-10V system and Triac System are all compatible with major control systems of Lutron, Dynalite, Clipsal, Osram, Philips, ABB, Schneider, Simens, Berker,legrand etc. Skydance DMX system are designed with the standard protocols of latest DMX512, DMX512(1990), DMX512-A and RDM.


11. How to purchase Skydance products?

Send inquiry to us by email or leave message on line.Professional sales team will follow up immediatelly.

E-mail:sales@iskydance.com 
Tel: +86 20 8471 0397 / 8471 4325


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