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FAQs

1. Are you a manufacturer or a trading company?

We are a lighting control system manufacturer with a professional R&D team and strong production capacity. We are located in Guangzhou, China, 10-15 minutes away from Guangzhou South Railway Station by car. We welcome you to visit our factory any time.

 

2. What kinds of certifications does Skydance possess?

We possess CE&RoHS, C-Tick, PAH, FCC, and TUV certifications, among others.

We can also offer more certifications according to client’s request, customs policies, or if simply needed.

 

3. Do you provide OEM or ODM service?

We provide OEM&ODM service according to customer’s request.

We have a professional engineering department with over 15 years of software and hardware designing experience of smart lighting control system. 

 

4. Are Skydance products self-developed?

Yes, all of our items are self-research and self-development.

We release10-20 new designs every month on the worldwide market.

 

5. What is the warranty for Skydance products?

All Skydance controllers and remotes have a five-year warranty and dimming drivers have a three-year warranty from the purchase date.

In both the material selection and structure design, we adhere to our philosophy of offering the most durable controllers for consumers. 

 

6. What are the main Skydance products?

Skydance mainly specializes in two product lines.

One is professional line control system for LED lighting projects, which includes a DMX system, 0/1-10V system, AC Triac RF dimmer, SPI system, Signal Converter and power repeater, among others.

The other is a retail line wireless control system for smart home LED lighting control, which includes RF 2.4G system,433 system, smart touch panel controllers, WiFi Series, RF remote and dimmable drivers etc. It comes in a colored-box set package or blister-set package for retail display. 

 

7. What is the average delivery time of goods?

We have all of our products in stock. 
For small orders or sample orders, the delivery time is 1-2 days.
For mass or customized orders, the delivery time is 15-20 days.

 

8. What is the main market of Skydance?

Our main market is in Europe, and we also sell to other regions all over the world.

 

9. Could you introduce your wireless smart lighting control system?

Our system can be fully controlled by panels,handy remotes, smart phones(via APP), on/off switches. It can be used on our Skydance RF system,DMX system and 0/1-10V systems. Our systems incorporate handheld RF remote, wall-mounted PWM controller & RF remote, 1-5 channel PWM constant voltage or current receiver, RF dimmable LED driver and Smart Lamps for single color, dual color, RGB,RGBW, and RGB+CCT LED lighting to create static and dynamic color changing modes.The RF system is a perfect wireless home automation system which enables to control multiple zones by using one remote, with endless receivers in each zone, thus achieving perfect synchronization. Each receiver can be controlled by 10 remotes within a 30m range. The receivers can be Wi-Fi controlled via the “SkySmart”APP (available on IOS and Android) with a WiFi-Relay controller. The system can thus achieve synchronization of light and music, loop play, and scene memory functions, and can also control up to 16 zones with endless controllers in each zone.

 

10.  Are Skydance products compatible with major control systems in the market?

Skydance 0/1-10V and Triac Systems are all compatible with major control systems such as Lutron, Dynalite, Clipsal, Osram, Philips, ABB, Schneider, Simens, Berker, and Legrand, among others. Skydance DMX systems are designed with the latest standard protocols of DMX512, DMX512(1990), DMX512-A and RDM.

 

11. How to purchase Skydance products?

Send an inquiry to us by email or leave a message on our website.Professional sales team agents will follow up immediately.

E-mail:sales@iskydance.com 
Tel: +86 20 8471 0397 / 8471 4325

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